Guarantee – Important Notice
CiliPadi agrees to provide the client web hosting for a monthly, quarterly, semi-annually, annual fee. CiliPadi accept Credit/Debit cards, PayPal & Wire/Bank Transfer Payments. There is no Minimum Contract Periods for any plans. CiliPadi will never require clients to advertise for CiliPadi on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content.
If no other agreement has been reached, CiliPadi shall be entitled to demand payment in advance for all services ordered by the Customer for the respective period. CiliPadi can make his service dependent on the first receipt of payment.
Should CiliPadi be commissioned by the Customer to provide services that exceed the duties and responsibilities detailed in these Terms and Conditions and in the service description (e.g. software-configuration, correction of errors or problems etc., that were not caused by CiliPadi) CiliPadi shall be entitled to demand adequate remuneration. In this case, a standard payment according to the price list of the Provider shall apply.
CiliPadi can adjust the prices at any time according to market developments. A price increase requires the consent of the Customer. Consent is deemed to have been given unless the Customer objects to the price increase within 4 weeks of receipt of the notification of change. CiliPadi undertakes to inform the Customer of the consequences of a failure to object with the notification of change.
Payments made by the Customer shall not be refunded except in the case of an effective revocation. Should the Customer have paid an amount to CiliPadi, the amount of which exceeds the payment amounts due up to the end of the contract term and owed by him for the services ordered by him up to that point, it is agreed that the remaining amount does not expire, but that it is used – instead of a refund – as a credit for the provision of further / new services, which the Customer can order from CiliPadi at any time.
All service renewal bills are generated according to the dates they were first activated on. As per the system settings the service will be suspended on the 7th day from the due date and terminated on 25th day from the due date. Late Fee of RM180 Will be added to your invoice incase if you didn’t made the payment before the suspension. The late fee should be paid by you to get your service re-activated.
CiliPadi reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Any abuse on our staff in any medium or format will result in the suspension or termination of your services. There are no refunds on Abuse Case Reactivation Fee, administrative fees, install fees for custom software, or domain name purchases.
All services provided by CiliPadi may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Malaysia (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is “adult only” content, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless CiliPadi from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of unacceptable content include, but are not limited to:
- Copyrighted media, without authority to distribute or display
- Unlicensed applications
- Cracking programs or key generators
- High Yield investment programs or HYIPs and related monitors, top list etc.
- Child pornography or kidnapping material
- Fraudulent activity, phishing, pyramid schemes, chain letters, forgery, or impersonation
- Terrorist propaganda, racist material, or bomb/weapon instructions
- Virus, Spyware, Malware, or other infectious material.
- Material protected by trade secret or other statute.
- Adult Content, Dating Sites, forums, hacking scripts, scripts that abuse server etc.
- Torrents/Warez or any other related websites are strictly forbidden.
- E-commerce websites are strictly not allowed on shared hosting servers.
Additionally, CiliPadi prohibits:
- IRC and associated programs (including psybnc, bots, etc.)
- Game servers, voice servers and related applications.
- Scripts commonly used for abuse, attacks, or flooding
- Threatening, harassing, or obscene content
Scripts banned on Shared Hosting but can be run on VPS, VDS and Dedicated Server:
Although chat servers/scripts, banner exchanges and cgi-based forum are banned by Shared Hosting package, we do provide vps, vds or dedicated server service for our clients to run this type of scripts.